Support
Nord, ready when you are
Product help, brewing guidance and direct support for OTTAN Nord.
Getting started
Charging, filling and first-brew guidance for OTTAN Nord.
Brewing formats
Using Nespresso-format capsules, Dolce Gusto capsules and ground coffee.
Cleaning & care
Simple care instructions to keep Nord ready for the next day.
Battery & charging
USB-C charging, battery status and expected brew capacity.
Frequently asked
Can I use cold water?
Yes. Nord is self-heating and brings 50–100 ml of cold water to approximately 92°C.
Is Nord cordless?
Yes. It is battery-powered and recharges via USB-C.
How should I clean it?
Allow the machine to cool, remove the adapter and cup, then rinse removable parts. Detailed care instructions are available in the user manual.
Where can I find shipping and warranty details?
Full shipping, returns and warranty terms will be published before sales open.